Cancellation Policy

*Any sales purchased with a Credit Card or PayPal, moneys will be reimbursed with a check. 

Please allow 1-2 weeks to process reimbursement. Contact LSI if you have any questions.

For course registrations we ask that you do not make any non-refundable travel arrangements.

Registrations payments are not processed until the course is confirmed.  Once a registration payment is processed, you can receive a refund up until the day of the course if you know you will not be able to attend.  If you miss the course, the registration fee is non-refundable.

Cancellations received 7 business days prior to the course, seminar, or webinar qualify for 100% refund of the paid tuition. Cancellations received less than seven 7 business days prior are subject to a cancellation fee of 15%, or can be applied fully to a future course, seminar, webinar, product, or service. An alternate may be appointed to attend up to the last minute, without any additional cost. No-shows are subject to the full registration fee.

Once registration payment has been processed, the method of payment cannot be changed.

LSI reserves the right to cancel a course due to insufficient enrollment. Registrants of canceled courses will be notified as soon as the decision has been made. LSI’s responsibility will not exceed the amount of the collected tuition. Please confirm with LSI before making non-refundable travel arrangements.

For additional registration information, please contact Ana Adams at 508-647-1900.


Return Policy

*Any sales purchased with a Credit Card or PayPal, moneys will be reimbursed with a check. This can take 1-2 weeks to process. Please Contact Us for more information.

Returns are accepted and refunds issued minus shipping and handling once products are received back.

We do not have a "viewing" of all our products, if you wish to place an order and want to view a product before hand please order with a purchase order and fill out or credit application.  You will have 30 days to send back the order and cancel before payment.

For specific product return policies please read the categories at the footer of the page.

Prices are subject to change without notice.